Putting it all together to give you effective, seamless integration and with the simple application of intelligent and creative thinking, we can create genuinely effective marketing solutions for any business.
We deliver integrated campaigns for national and international brands that rise to the challenge, meet the brief and produce excellent results.
... quickly developed a comprehensive and insightful understanding of INEOS' overall business objectives... created a range of exciting and well-targeted materials, meeting the brief, and our needs, at every step.Ineos Bio
Working with Merchant is a joy. They are always helpful and thorough, fast and precise with their assistance. I rely on them a huge amount when I need to speak to health experts; they've never let me down. A highly professional group.Freelance health journalist for The Daily Telegraph and Daily Mail
Merchant's PR team is impressive. From a business perspective I have no doubt that their campaign has helped us to grow our revenue and keep our customers and consultants happy.Spire Healthcare
Merchant is a long established partner of Trafigura. They have provided high quality creative and strong technical delivery, proving over an extended period that they have a professional, dedicated and personal approach to delivery.Trafigura
The PR project has been fantastic and the coverage is extremely impressive – well done to the team and I look forward to reviewing the final analysisGavin Crilly-Mckean, Managing Director of Timex
You have a brand to promote and a need to sell products and services to customers, who won't simply queue up waiting to buy your wares without a good reason. You need to engage with them and make an impression that lives in their conscious and subconscious.
Working with you we will create positive thoughts and solutions in people’s minds that bring them and your brand closer together.
How? By applying intelligent, creative thinking.
As the way we live, work and communicate changes, so has the way we approach our client’s business problems. More and more the focus of our thinking is around a digital solution or a print solution that relates directly to a digital point of information. We live in a fast changing digital world, staying at the front of this is a challenge that we relish each and every day.
Because we are a smaller agency we are far more agile than many other agencies, our processes are rigorous, but light, necessary but manageable.
Intelligent, creative thinking has to start somewhere and it is here that one of the most important things lies. It sits at the heart of all the great communications we dream up.
Our secret ingredient is insight. Without a shadow of a doubt it is with carefully observed insight that all our great thinking is derived. We spend a lot of valuable time getting under the skin of our clients’ business and understanding their customers, and we don’t stop until we find those compelling nuggets of information that we know will drive the creative process to a great solution and ultimately our clients brands to success.
Sharing thoughts and ideas is very important to us, we believe that creative ideas can, and do come from anywhere. Taking ideas and turning them into powerful and effective pieces of communication takes many different talents.
Working together doesn’t happen just within our agency, it has to include our clients and their customers too, and we shouldn’t forget our suppliers either. They are all part of the intelligent and creative thinking process.
We like to see that we are making a positive difference in everything we do. Ultimately it is our responsibility as your agency to ensure that your business is succeeding through its marketing activities. By constant measurement and evaluation of the ideas we produce we can continually fine tune media and messaging to perfection.
We believe in brilliant service, we believe in working together, we believe in delivering exceptional results for our clients, we believe in having as much fun as we can in the process.
Without great service and a solid structure in which to work, things might get a little messy. Our Account handling teams are always there when you need them, effortlessly orchestrating a seamless delivery of brilliant ideas, beautifully crafted.
We are fastidious in keeping our clients up to date and as involved with the project as they want to be. We are an inspiring bunch right from the writing of the brief to the last pixel posted or dot printed.
Believe us when we say we take this seriously. Yes certain essentials need to be in place to satisfy best practise and health and safety etc, but we don’t just accommodate these requirements. Like most things we do, we embrace them. For example we have now been accredited with our ‘Investors in People’ for over 13 years and that is not by trying to meet certain criteria, it is simply a reflection of the way we are and how we work together. Merchant is a very solid and well-established business that has been trusted by its clients for many years.
Why not try us out? You don’t have to commit to any long-term contracts, it’s just a simple try before you buy arrangement. As a well-respected friend of ours said: "One test is worth a thousand theories".
We would love the opportunity to get under the skin of your business and show you just how much untapped potential there is. Give us a call and we can have a chat about the possibilities over a cup of tea. How do you take yours?