Whistleblowing in care groups
A case for stronger internal communications?
Managing the risk of abuse in care is one of the most finely balanced operational challenges for residential care groups. The outcry following the recent BBC Panorama documentary very publicly highlighted the problems when the systems in place fail. The NHS has pulled out residents and revoked Castlebeck contracts. Staff have been jailed and Castlebeck Winterbourne View has been closed.
Recent in-depth conversations I have had with Terry Bryan – the senior nurse who blew the whistle on the Castlebeck Winterbourne View abuse – got me thinking...