Our Approach

Our approach is centred on a straight forward and honest appraisal of what you want to achieve. Whether it’s delivering a new responsive website, or a fully integrated campaign, we will work with you as a collaborative member of your marketing team.

  1. Complete understanding

    You can’t solve a problem, if you don’t know exactly what needs solving. Our team can work with you to identify your business challenges and guide you on the best solutions to achieve your goals. Simple.

  2. Turning problems into solutions

    We are solutions driven in everything that we do. Whether it's a tricky systems integration or complex web build, we don’t accept defeat. In the world of digital it can seem like you’re continually navigating a mine field of algorithm changes, competitor advances and digital wizardry. Think of Merchant as your handy little sat nav.

  3. Digital expertise

    We employ some of the best digital minds, to ensure we continue to deliver leading digital expertise to our clients. Our team is made up of strategic account managers, web developers and creatives, who join forces to create mind blowing results for our clients.

  4. Working with Merchant

    Working with Merchant is like having your own specialist in-house digital team. You will have access to your own dedicated account manager, as well as to our creative and technical hub. At the start of projects we invite clients in for discovery sessions to ensure we have a complete understanding of your needs from the start. We love what we do and inject our passion into every project we take on.